Question 1

How are ISP proxies different from residential proxies?

Accepted Answer

ISP proxies give you an IP from a real ISP that stays in the city and on the ISP (ASN) you choose for the whole billing period. Residential proxies change your IP automatically. ISP proxies are ideal when you need a consistent location and network, like managing social media accounts, e-commerce stores, or long-running sessions.

Question 2

Do the IPs change or rotate?

Accepted Answer

Each proxy stays in the same city and on the same ISP (ASN) for the whole billing period, and stays assigned to you for as long as your subscription is active. The IP address behind it can refresh over time, exactly like a home broadband connection whose ISP hands out a new address now and then. That is an advantage: a real household's address changes from time to time, while an IP that never changes all month behaves like a server. Your traffic blends in as a real home user.

Question 3

Is there a bandwidth limit?

Accepted Answer

No. All ISP proxy plans include unlimited bandwidth.

Question 4

What ISPs are the IPs from?

Accepted Answer

All IPs come from Tier 1 Internet Service Providers with large, clean subnets. They are genuine residential IPs indistinguishable from regular home broadband connections.

Question 5

Which countries are available?

Accepted Answer

ISP proxies are available in 120 countries and 1,800+ cities, from 900+ ISPs (ASNs). After you purchase a plan, you choose where your IPs are located, down to the city and ISP, all in one place or spread across several. Each proxy then stays in that city and on that ISP for the whole billing period. The ISP proxies page has a location search to check a specific country, city or ISP.

Question 6

What's the refund policy?

Accepted Answer

We offer a 3-day money-back guarantee. If you're not satisfied with the service, contact our support team within 3 days of purchase for a full refund.

Question 7

Is there a free trial?

Accepted Answer

Yes. New customers can start a free trial on ISP Proxies to test speed and reliability. Your trial includes a set number of IPs and converts to a paid plan when it ends.

ISP Proxies

Simple, transparent pricing

All plans include

Why ISP proxies

Real ISP identity

Same city, same ISP

Pick any city and ASN

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